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HTTP Tool (API)

Configure the default scenario and step for new conversations of this agent

FluxVolt Integration

Customize the Prompt, language model, and behavior options of your agent.

Days

When enabled, the agent will not respond to user messages during the specified hours.

Define the time intervals when the agent will be INACTIVE. The agent will respond at all other times. The schedule follows the agent's configured timezone.

Select the days and times the agent should be inactive.

New Inactivity Rule

Inactivity Hours

When enabled, resolved conversations cannot be reused when new messages arrive. A new conversation will be created instead.

Unique Conversation Handling

Limit your Agent`s knowledge to information contained in the prompt, linked Datastore, and configured HTTP Tools

Set a custom message that will be shown to users when OpenAI's moderation system detects inappropriate content.

Custom Moderation Message

Automatic Prompt Rules

Answers in JSON format

Automatic Language Detection

Agent Response Moderation Settings

Prompt - The most important part of your Agent

Prompt Templates

Prompt help

User Prompt

Remove Version

Version History

Agent Model

This setting controls how freely the agent varies its responses based on Datastore data.
Lower values yield predictable, data-aligned answers, while
higher values allow for more flexible and diverse responses.
At 0, the agent`s replies are fully consistent and repetitive for the same input.

Restrict the chat widget to specific domains for security purposes. e.g: example.com

Authorized Domains

Set a maximum credit limit that this agent can consume per month.

Monthly Credits Limit

Set a maximum number of messages a single user can send within the specified time interval.

Message Sending Limit per User

Manage your agent's public access, how it shares sources, and the visibility of conversation tags.

Security & Content Sharing

Prompt and Model Settings

Name

Delete Agent

Use the Agent ID to query the agent through Chatvolt API

Agent ID

General Settings

This feature is restricted to premium users only

Upgrade to premium to use this feature

Set up a URL to receive real-time notifications for each question and answer processed by the agent.

Configure an external URL to fetch additional user information. This information will be displayed in the Inbox.

Outbound Webhook

Fetch external user information

Restrict the agent from responding to specific contacts.

Agent Blacklist

Restrict the agent to respond on WhatsApp only to the numbers below.

WhatsApp Whitelist

Agent

Agents

Status changes per day

Conversations and Messages Over Time

To ensure the privacy and security of your customers' data, messages are stored for a maximum of 90 days.

Filters

Conversations by FluxVolt Step

Scenarios Funnel

Steps Funnel

Messages by Hour ({timezone})

Media Messages Over Time

Channel

Analytics

Datastore

Your current plan on the ChatVolt platform

Compare plans, manage your subscription, and buy single credits/dispatches.

Automatic initial messages

Window Title

Add New Contact

Contacts in List

Confirm Deletion

Edit Contact List

Create Dispatch List

Send Message

Contacts

Export Conversations

Are you sure you want to delete this note? This action cannot be undone.

Add notes to keep track of important information in this conversation

Editing Note

The conversation doesn't have any notes yet.

No notes

Add public notes (for the entire team) or private notes (only for you).

Conversation Notes

Conversation Variables

FluxVolt

User Data

Delete Conversation

Delete Variable

Assignee

Contact

Location

Priority

Datastore Configuration

Google Drive™

TXT, PDF, CSV, JSON, Word, Powerpoint or Excel

File Upload

Text

New data source in the Datastore

Configure the datasource

Your current plan does not support this feature. To access this functionality, consider upgrading your plan.

Plan the necessary upgrade

Trace text or JSON from a single web page

Web URL

Website [all pages]

Include a specific response (high priority) to a question.

New Datasource on Datastore

Setup the Datasource

Your current plan does not support this feature. To access this functionality, please consider upgrading your plan.

Plan Upgrade Required

Crawl text or JSON from a single web page

One Page

Web Site [All pages]

Page under development please do not release this before time

It's no longer about the future, it's about now. Chatvolt puts the power of Artificial Intelligence directly in your hands, enabling you to automate, scale, and personalize interactions in ways your competitors can only dream of. Join the companies that are transforming their results with our AI chatbots. Be the next to innovate!

Transform Your Business with Cutting-Edge AI

Delete Datasources

Datastore Name

The Datastore (Knowledge Base) is a central repository where the Data Sources used by connected agents are stored. You can include a wide range of sources such as web pages, files, Google Drive documents, and Notion content. Agents use this information intelligently and contextually through our advanced vector semantic search algorithm.

Datastores

This feature requires your agent to be public. Do you want to make it public now?

Make Agent Public

Deploy your agent on your Website and Messaging Channels

Chat bubble [HTML] embedded on your website

Chatbox Bubble

Chat box [HTML] embedded within a container on your website

Chatbox Standard

Web URL [No-code] page hosted on Chatvolt

Standalone Web Page

Deploy

The Chat Box is a fixed chat window that you can place with a custom size anywhere on your HTML page.

The Chat Bubble is a floating bubble with the agent's image that appears at the bottom of your website. A floating chat window opens when the bubble is clicked.

Configure your chat window preferences for your website

There are 3 ways to implement a chat window on your website:

The Chatvolt URL is a public address you define so that your agent is accessible to anyone who has the URL.

Chat window title

Chat Assistant

This feature requires a Pro plan or higher. Please upgrade to access it.

Upgrade Your Plan

Confirm Stop

Dispatch Logs

Confirm Retry

Column Mapping

Contacts List

Select contacts from your existing contact list.

Add Contact Manually

Create New List

Edit Dispatch

With this module, you can integrate your agents' official WhatsApp accounts to schedule and trigger active messaging campaigns. Sent messages are automatically incorporated into the conversation context with the contact. Additionally, you can integrate with FluxVolt CRM, creating custom flows to optimize your campaigns.

Engage your contact base with large-scale messaging campaigns.

Mass WhatsApp Dispatch

Automation

Dispatch Name

No CRM scenarios have been created yet. Create scenarios in FluxVolt CRM to enable automation integration.

No CRM Scenarios Available

Scheduling

Configuration

Attention: Sending Costs

You need to create at least one contact list before creating a dispatch.

No contact lists found

Preview

Name:

All settings have been defined. Click "Start Dispatch" to begin.

Dispatch Ready for Execution

Review all your dispatch settings before scheduling it.

Dispatch Summary

Timing

New Dispatch

Viewing List: {listName}

Dispatches

Remove Conversation

If you have any questions not covered in this FAQ, we invite you to chat with Frank, our advanced chatbot, developed with Chatvolt’s innovative AI technology.

Frequently Asked Questions

Forms

Automated Customer Service with AI

AI Chatbot for your business

Give feedback to continuously improve AI performance.

Response evaluation

Let the AI mark interactions as resolved automatically.

Automated resolution

Review and enhance the responses generated by AI whenever necessary.

Review and improvement

Evaluate and improve your AI constantly

Our AI agent can identify potential leads, helping you expand your customer base.

Turn visitors into customers

Import data from any source, from documents to information from websites and YouTube.

Total connectivity

Our AI can handle more than 100 languages, trained with your data.

Multilingual

Responses are always based on data and sources provided during training.

Transparent sources

Customized solutions based on your data

Our AI handles routine tasks, freeing your team for higher-value activities.

Automation of inquiries

Our AI agents are available all the time to assist, sell, and clarify doubts, utilizing the best LLMs.

24/7 Availability

Quick and efficient responses ensure customer satisfaction and loyalty.